Frequently Asked Questions
1401 32nd St S. | Fargo, ND 58103 | 701.306.7180
Massage & Wellness
Reservations and Payments - We accept reservations via online booking, and phone. Services are paid for at the time they are rendered. Please have your VISA / MASTER CARD / DISCOVER / AMERICAN EXPRESS, cash or check ready for your therapist after enjoying your treatment.
What do I wear for my appointment? Our therapists are highly trained professionals and will drape you discreetly and protect your privacy at all times. Traditionally most treatments are done wearing no clothes. You may wear undergarments if you prefer. (Note: Ashiatsu Oriental Bar Therapy is best received without the use of undergarments.)
* Pure Bliss Massage hold the highest standards for our safety. In the event that there is inappropriate behavior, sexual or otherwise, we will terminate the massage session and the client will be asked to pay and leave immediately. You will no longer receive services at PBM.
Please disclose Health Conditions before your appointment. A client health in-take is completed by all clients. Please be aware that if you are pregnant, have high blood pressure or a heart condition, services that involve the application of heat are not advised. We also need to be informed of any skin irritations, infections and/or injuries prior to your massage treatment.
How early should I arrive to my appointment? Please arrive a minimum of 5 minutes before your scheduled appointment to allow time to check in. Restrooms are located in the hallway outside our suite. We request that you turn all cellular phones and pagers off.
What if I need to cancel my appointment? You may cancel your appointment without charge 24 hours in advance for all services performed within Pure Bliss Massage. This is a courtesy to other guests and your Practitioner who is reserving time specifically for you. Same day cancellations will be charged 50% of the scheduled service price. Appointment reminders are provided via text messaging and e-mail, however, we will not be held responsible for technological difficulties. Please write your appointment time down in a secure location. If you do not call to cancel your appointment at least 2 hours prior to the scheduled time or do not show up for your scheduled appointment, you will be charged for the full price of the scheduled service.
Do you offer gift certificates? Gift Certificates may be purchased at our office, by phone or online by clicking "give the gift of Massage" image. *Note: Prices of services are subject to change. Client will be responsible for any and all price differences. Gift Certificates may be upgraded for Specialty Massage Services.
What is the gratuity policy? Our taxes and services do not include any gratuities. Gratuities may be given to your therapist at your discretion in appreciation for wonderful service. Standard gratuity is 15-20% of the treatment price.